Frequently asked questions
General Questions
Can Contestia integrate with other apps?
Yes, Contestia can integrate with many tools, including CRM and marketing automation platforms, to streamline your workflow.
Is the platform available in other languages?
Yes, Contestia supports multiple languages to meet the needs of international users.
Is Contestia suitable for small businesses or startups?
Our main focus is on corporations. However, startups benefit from more organized calls and a transparent experience.
Pricing and Contract Process
What is the cost of Contestia?
We offer different plans based on your organization’s needs. Contact us for a demo and a personalized proposal.
Is there a free trial available?
Yes, we offer a free trial so you can explore the platform and see how it can benefit your organization.
What happens if my company isn’t satisfied with the service?
We work closely with our clients to ensure they get the most value. We also provide ongoing support and flexible plans.
Support and Usability
How is the customer support?
Our support team is available via chat, email, and phone to assist with any issues or questions you may have.
How many users can join my platform?
The platform supports unlimited users, depending on your selected plan.
Do you provide training to use the platform?
Yes, we provide personalized training sessions and educational resources, such as tutorials and user guides.
Security and Data
How does Contestia ensure the security of my data?
We use enterprise-level security standards, such as data encryption and compliance with privacy regulations like GDPR.
How is data storage managed?
All data is stored securely on cloud servers with high reliability and frequent backups.
How does Contestia work with low bandwidth?
Contestia is optimized for performance, ensuring smooth functionality even in low-bandwidth environments.
Is my company’s data shared with third parties?
No. Contestia values our clients’ privacy and will never share your data without your consent.
What happens to my data if I stop using Contestia?
If you decide to leave our platform, we provide all your data in a downloadable format before removing it from our servers.
Application Process
Can I customize my application and evaluation form myself?
Yes, you can fully customize application and evaluation forms to suit your needs.
Is there any limitation on the number of applications we can receive?
No, there is no limit to the number of applications you can receive on the platform.
Can I manage 2 or more application processes in parallel?
Yes, Contestia allows you to run multiple application processes simultaneously.
Can I make my forms available in other languages?
Yes, forms can be made available in multiple languages to support global participants.
Program Management
Can I create custom KPIs?
Yes, the platform allows you to define and track custom KPIs to measure your program’s success.
Can I evaluate/assess my startups?
Yes, Contestia includes advanced tools for evaluating startups collaboratively and transparently.
Is all the data exportable?
Yes, all data can be exported in commonly used formats for reporting and analysis.
How many events can I create for my community?
The number of events is unlimited, depending on your subscription plan.
